Postal Service Plans to Reduce Hours at Dowelltown Post Office

June 17, 2014
Dwayne Page
Dowelltown Post Office

The U.S. Postal Service is looking to reduce hours of operation at the Dowelltown Post Office.

The proposal is to reduce the window hours from eight hours to six hours a day Monday through Friday. Saturday hours would remain the same. Similar plans have already been enacted at both the Alexandria and Liberty Post Offices.


Dowelltown Public Notice.pdf (103.17 KB)

A community meeting is set for Tuesday, July 15 at 2:30 p.m. to discuss the proposals with the public at the Dowelltown Post Office. "Back in May of 2012 the U.S. Postal Service announced a strategy that we would keep post offices open in smaller communities but with modified retail window hours to match customer usage. We are looking to take the Dowelltown Post Office from an eight hour office down to a six hour office. We will be holding a community meeting on Tuesday, July 15 at 2:30 p.m. at the post office to discuss this plan with the customers," said David Walton, a spokesman for the Tennessee District of the U.S. Postal Service in an interview with WJLE

Dowelltown Postal customers are being sent a notification letter along with a survey. "What we do in advance of the meeting, we send the customers a letter and along with that letter is a survey because of course they (customers) are the ones who use the post office so we want their input on any decision that we make. This survey gives them four options. One option would be keeping the post office open at reduced hours. The other three suggestions would be to close that office and they would obtain their services through other means," said Walton.

The Postal service will post a final decision a few days after the community meeting is held. "Once the decision is reached, we'll put a posting up at the office to let people know what the decision is. Usually after the decision is made it will be implemented within thirty days," Walton concluded.

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