DeKalb Community Hospital’s ER Department was recently awarded Health Stream’s ‘Excellence Through Insight’ Award based on most improved patient satisfaction scores in an ER Department for 2012. (DeKalb Community Hospital reached a 99% overall satisfaction rating in 2012)
“We are honored to receive this award and are very proud of the hard work and persistence that our ER Department displayed to earn it,” said Sue Conley-CEO of DeKalb Community and Stones River Hospitals, “Patient satisfaction is very important to our hospital and that translates to quality of patient care from our staff.”
The award was presented at Health Stream’s Annual Summit at the Music City Center in Nashville, TN. Hospital’s from across the nation gathered in our state’s capital to acknowledge and honor recipients including Smithville’s own DeKalb Community Hospital.
Pictured: Chief Medical Officer Dr. Erik Swensson of Capella Healthcare, ER Director Daniel Goodson and CNO Kim Frazier of DeKalb Community Hospital, Bobby Frist—President and CEO of Health Stream, and Sue Conley-CEO of DeKalb Community and Stones River Hospital.